Follow the instructions in this article to fix the ever so annoying 98D2586B error when attempting to checkout on Nike.

Why does the 98D2586B error appear?

First let’s explain what this error means, and why you may receive the error. Nike is offering very limited support themselves on this error and are not really telling anyone exactly what it means despite hundreds of thousands complaints from customers.

This error usually appears when your are placing an order on Nike but you have already placed another order recently. Nike has implemented this system to try and restrict the bulk buyers who resell Nike items for profit using discount codes. When you receive this error you are temporarily banned from placing a Nike order. Nike is using there automated system to link/connect orders to the same individual, so if Nike believe you have placed a order recently especially a “discounted” order, and you are trying to place another one, often this is when you will receive the error.

NOTE: Some customers are receiving the error even if they are not placing multiple orders, and this is a fault with Nike’s system, however you can still use the solution’s mentioned below to fix.

How to Fix

As officially recommended by Nike Customer Support. Nike insist to wait 72 hours before attempting to place another order if you have received this error code. However there are other ways to circumvent this error.

Follow the steps below very carefully, each step is very important and must be repeated for every order you place on Nike:

Simple Solution – works most of the time

1. Use your mobile device if you are not doing so already.
2. Turn off your WIFI so you are using your phones 3G/4G connection.
3. Close any open chrome/safari/browsing windows and tabs.
4. Open a new private browsing window.
5. Navigate to Nike by clicking HERE
6. Now attempt to checkout, hopefully the problem is fixed.

Still receiving the error? If you are still receiving the error, please follow the more advanced steps below:

1. Repeat the steps above, then come back to here.
2. Try to change the device you are using to checkout, mobile devices usually work best, if you already tried Mobile then try another Mobile or your laptop/computer.
3. Change the way you enter your name, for example “John Smith” or “J Smith” or “J Thomas Smith” you can try all combinations, change it for every order.
4. Use a random phone number and a new email address.
5. Try to checkout again.

Still receiving the error? If you are still receiving the error, please follow the final steps below:

1. If you are still receiving the error its time to change your address and payment completely. If possible then use a friend or family members card, name and address for your Nike order. If this is not possible then you can use the “Collect” option so you can collect your order at your local post office or store.
2. When using the “Collect” option, make sure you enter all fake data in the checkout form, you can use an address near to your address but don’t use your own address because it looks like Nike have banned you. Just make sure you enter a correct name as shown on your ID so that you can pickup the order from the post office.
3. Finally you need to change your payment method, there are many online banks that you can use such as Revolut.com where you can get a virtual credit card instantly, this card can be used with any address so it works perfectly with the steps mentioned above.
4. Try to checkout again, if the problem still occurs then we highly recommend waiting 72 hours and starting again, if after 72 hours you cannot checkout then we advise to contact Nike live support.

For further support Contact Us